June 2017

Why is there a focus on improving Customer Experience? Today, Customer Experience is an element that has a significant role in influencing businesses. With real-time feedback and support from Service Desk, customer experience has undergone a noteworthy change that has managed to command customer loyalty with a good score for the promoter. Progressive Infotech describes the areas of improvement that

Application performance management (APM) can help businesses to develop and manage the performance of critical business applications that meet demands of customers. Progressive Infotech puts forth thoroughly researched and well-proven practices that can monitor, run and improve an app through APM. Such practices, which have been the current trends for many organizations and SMBs, prove critical to function as well as beneficial