Author name: Progressive Infotech

IT-OT Security

How IT/OT Security Assessments Can Protect Your Business in 2025 and Beyond

The digital age has transformed the way businesses operate—embracing new technologies, expanding global reach, and tapping into data-driven insights. But with innovation comes risk. Cyber threats are more advanced than ever and protecting both your IT and Operational Technology (OT) infrastructure requires a strategy that’s as dynamic as your business. Enter IT/OT Security Assessments—the cutting-edge […]

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Global Service Desk

2025 Global Service Desk Trends: What to Expect and Prepare For

The global service desk landscape is evolving at a rapid pace, driven by emerging technologies, shifting business models, and growing customer expectations. As we look ahead to 2025, it’s crucial for organizations to understand the key trends shaping the future of service desks worldwide. These trends will fundamentally transform how businesses approach service desk operations.

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Why Managed IT Services

Revolutionizing Business: Why Managed IT Services are Key to Successful Digital Transformation

Today, technology is no longer just a tool for efficiency; it’s the engine powering innovation and growth across industries. As digital transformation accelerates, businesses can no longer afford to see IT as a background function—it’s now at the core of strategic decision-making. However, while companies recognize the critical role of technology, many struggle to implement

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IT Managed Services

Digitization, Digitalization, and Digital Transformation: Key Drivers in the IT Managed Services Era

The rapid pace of technological change has brought about a pivotal moment for businesses. Organizations are finding themselves at the crossroads of innovation, where embracing digital technologies is no longer optional but essential for sustained success. Central to this transformation are three distinct phases: Digitization, Digitalization, and Digital Transformation. Each represents a critical aspect of

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Outsource vs INhouse

Outsourcing IT Managed Services vs. In-House IT Operations: Which Strategy Drives Business Success?

In a world where business success increasingly relies on efficient technology, companies are left with a critical question: Should IT operations be handled in-house or outsourced to an IT Managed Service Provider (MSP)? While both approaches present distinct advantages, outsourcing has become a pivotal strategy for organizations aiming to enhance operational efficiency, improve agility, and

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Threat Hunting

Threat Hunting: A Proactive Approach to Cybersecurity

In today’s rapidly evolving cyber landscape, traditional defenses are no longer sufficient to protect organizations from sophisticated threats. Attackers are constantly refining their techniques, making it imperative for businesses to adopt a proactive cybersecurity strategy. Threat Hunting—a vital component of modern cybersecurity that focuses on actively seeking out threats before they can cause damage. What

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The Role of IT Managed Services

The Role of IT Managed Services in Meeting ESG (Environmental, Social, and Governance) Goals

In an era where sustainability, social responsibility, and ethical governance are not just buzzwords but imperatives, businesses are increasingly aligning their strategies with Environmental, Social, and Governance (ESG) goals. As an IT Managed Services Provider (MSP), the role we play in this transformation is crucial. Not only do we support our clients in achieving their

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Endpoint Security

Protect Your Endpoints, Secure Your Future: The Vital Role of Endpoint Security in Business Continuity

Imagine navigating your business through the digital landscape when suddenly — BAM! — you’re hit by a cyber onslaught. Malware breaches, ransomware demands, phishing exploits… these are more than just IT nightmares; they’re existential threats that can cripple your operations, drain resources, and tarnish your reputation. In this ever-evolving threat landscape, endpoint protection is not

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Unified Cybersecurity

Unified Cybersecurity: The Power of SOAR, SIEM, VAPT, and Zero Trust Together

When you hear “cybersecurity,” it’s easy to think of it as a singular defense against threats. But the reality is, cybersecurity is a complex web of technologies, strategies, and practices that must work in harmony to protect organizations from increasingly sophisticated cyber-attacks. To achieve this, a unified approach that integrates SOAR, SIEM, VAPT, and Zero

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Good vs Bad AI

Navigating Good vs Bad AI: Insights for IT Managed Services

Artificial Intelligence (AI) has swiftly emerged as a pivotal force in technological innovation, transforming numerous industries. While the potential benefits of AI are immense, there are also significant risks and challenges. Understanding the dual nature of AI—its good and bad sides—is crucial for leveraging its power responsibly and effectively. In this blog, we will explore

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