Service Desk

Service Desk

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    Workplace Management

    We support and manage entire workplace environment including all platforms, devices and end user experience. Our IT support services can help you in improving end-user productivity and satisfaction by ensuring that employees have access to the applications and information they need. With an efficient end-user service program in place, your IT professionals will be free to focus on larger business objectives. We support for your entire workplace environment including all platforms, devices and end user experience. Our IT support services can help you improve end user productivity and satisfaction by ensuring that employees have access to the applications and information they...

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    Network Management

    Network is an IT backbone of today’s business hence it’s critical that the IT network is designed and managed to its optimum level so that it adds to the business performance. The enterprise network is bound to get complex as enterprises of today are having global footprint, large work force and different devices which leads to high management costs. Progressive Infotech provides end-to-end Network Management Services which includes designing technically feasible network architecture, building robust network layer, monitoring incidents, managing events and alerts and supporting data center networks. Managed Network Services are an optimal solution for providing well defined, proactive, cost-effective and professional...

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    Security Management

    IT Security threat has always been matter of concern for IT organization of the enterprises and with the advancement of technology and increase in interactions between internal and external stakeholder of enterprise it becomes imperative to have a strong security controls and management. The integrity of security has always been challenged by traditional malware to sophisticated attacks and the IT security team need to keep their heads up to thwart these attacks. Moreover there are internal security issues related to information access by unauthorized employees, password management and many others. All these security breaches can hurt the growth of a business...

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    Application Management

    Progressive’s pool of expertise provides application outsourcing services to client’s on heterogeneous application environment, helps relieving clients from high cost of managing enterprise applications. Our focus is majorly on mission-critical applications that have a high degree of complexity and transactional applications that are core to our customers’ business processes. We have worked with organizations to enable high performance through application outsourcing. Outsourcing applications can make substantial contributions to the effectiveness of your organization through the promotion of a strict focus on strategic systems development while improving service standards for the users with optimum costs. We take clear approach and offer a...

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    Datacenter Management

    The current economic climate poses significant challenges for many mid-market organizations. In order to survive and thrive despite these challenges, mid-market organizations are looking to cut costs, increase flexibility into their delivery models and focus on to their core business. One way they’re looking is to achieve this through outsourcing their datacenter which helps them in substantial cost saving and greater business agility while making their IT infrastructure more responsive & flexible Our expertise will help you providing a tailored outsourcing solution to meet your business need. Datacenter outsourcing service helps you in sourcing a cost-effective solution, meeting business demands, sustain...

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    DRAAS

    Why spend huge chunks of Cash on building datacenters for DR when you don’t require it on daily basis. Disasters don’t happen every day, our job is to make sure your business continuity is maintained in case any disaster strikes your organization. By using our backup services combined with public cloud offerings from Amazon Web Services and Windows Azure, you can have an on demand DR setup ready without with minimum time possible. By using On Demand DR as a service model, upto 70% cost savings are assured as compared to setting up a traditional Disaster Recovery model. End User Backup and...

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    CIO Advisory Services

    For CIO of today it’s a tough task to manage an IT organization to meet business expectations while combating the problems from IT operations to adoption of modern technology. It has been analyzed, in our many client engagements, that major part of the CIO time is invested in managing the operational issues and the CIO is left with no time for strategic planning, IT modernization plans, identifying vendors and having right SLA metrics to maintain the quality of service impressive. To overcome these IT challenges the CIO need an experienced partner to assist in strategically aligning technology with enterprise business goals. In...

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    Infrastructure Transformation

    IT organization within the businesses are facing the heat as they want to drive more value from their existing IT infrastructure and while keeping the IT spend this makes the situation precarious as they keeping spending their IT budgets on running the business, which impact growth

    Moreover with emergence of innovative technologies complexity have increased in integration of on premise, hosted and Cloud applications.

    At Progressive Infotech we understand the dilemma the IT faces to support the business.

    With our experience we have developed

    expertise to assist enterprises in transforming their IT infrastructure which helps in achieving the business goals without compromising on quality while managing the...

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