IT Service Automation

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    Asset Life cycle Management

    Asset Management tracks the inventory details of hardware, software, and virtual infrastructure – as well as non‑IT assets – throughout their lifecycle from procurement till disposal. Asset requests are handled using workflows to obtain approvals, validate entitlements, issue chargebacks and provision services. Once an asset is deployed, Asset Management Tool will record all activities and enable IT to perform regular audits until asset retirement and will maintain records even after that for audit purposes. Business Benefits Inaccurate inventory, wasted resources, compliance issues, and service delays are all every day risks for any enterprises that have serious consequences if not addressed. To...

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    Resources

    IT Store

    IT Store will act as a Marketplace for IT warehouse assets available with the organization. It will enable proactive and automatic delivery and return of IT services triggered by business qualification and create a “WOW” experience for organization's employees and enabling ITaaS in the organization. Some of the business drivers for this solution are:

    • Easy and service available 24x7. Enhanced Productivity.
    • Better control and manageability for IT Assets.
    • Proactive and personalized services to users.
    • Automated inventory & workflow management.
    • Analytics on the fly using Power BI.
    IT Store ensures the following factors:
    • Your employees are being heard, so whenever they need, they can log a request.
    • The requests are...

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