Trusted by 150+ Indian & global brands for digital workplace service transformation and full stack infrastructure services
Simplifying hybrid work for employees, Progressive’s WORKELEVATE Global Service Desk leverages service automation and enables 24x7 end-user support for IT, HR, Field, Finance, Facilities, etc.
Progressive's 24x7 SOC having next-generation SIEM capabilities prevent cyber-attacks and eliminates potential vulnerabilities for a more resilient, secure, and responsive IT environment.
Reduce costs and increase performance through an optimal IT Asset lifecycle management approach based on industry best practices, proven methodologies, and our experience of over 25 years.
Get integrated support and management solutions to assist end users and IT support groups by leveraging digital workplace service automation and achieve better collaboration for day-to-day operations.
Managing an on-premises and cloud mix isn’t always easy. Get full control of your IT infrastructure, everything from monitoring, troubleshooting, networking, security, backups, audits, and compliance.
Progressive enables integrated management & governance of managed IT services, products, and technologies across a multi-service ecosystem while providing adequate control and cost-efficiency.
Experience-focused metrics to measure service outcomes (XLA’s over SLA’s).
Real-time response to end-user queries driven by automation & live support groups.
Enabling end users to access services through their preferred channel.
Building confidence with a customized cyber security strategy for your business.
Keeping your essential IT infrastructure, systems, and applications up and running.
Delivering competitive advantage through cost-effective managed IT services.
Successful
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5+ Years
Elevating the employee experience is more important to us than meeting the SLA’s. Hence, we offer Experience Level Agreement (XLA’s) that helps us overcome ‘the watermelon effect’. On the outside, a watermelon is smooth, shiny and green, but under the surface it is red and very fragile. Similarly, SLA’s show all green on the metric targets assessed but in reality, end user experience defines the service outcomes. Make the shift to enable change.
Work is changing - driven by innovative technologies, generational shifts, and new ways of working. For employees to be happy and deliver results, the need of the hour is to enable workplace services that overcome the following challenges -
The focus is on employee experience. Businesses need to deliver lighting fast service request resolutions & support that matters.
The hybrid work model is inevitable. CXOs & business leaders are optimizing it using technologies to stay ahead of the curve.
The post-pandemic environment has brought huge tech resources crunch resulting in attrition and hiring challenges.
Employees now prefer flexible working and businesses should meet the demand of 24x7 remote support for IT, HR & Field Ops.
Why Rethink Cyber Security for the Future of Work?
Don’t Take the Risk: Why Your Business Needs Cyber Security Services?
Why Every Company Needs A Cyber Security Incident Response Plan?
Progressive Infotech Celebrates the 25th Anniversary with Launch of Workelevate: A Playbook for Elevating Employee Experience in the Future of Work
Progressive Infotech launches 24x7 Managed Security Operations Centre (SOC) to transform Security Operations and maximize ROI for customers globally
Progressive Infotech is now Great Place to Work-Certified™ organization for its High-Trust, High-Performance Culture™
