Progressive Infotech (Workelevate) Recognized as a Niche Player in the 2024 Gartner® Magic Quadrant™ for Digital Employee Experience Management Tools
Ensure Maximum Network Uptime
Network operations have evolved dramatically in the wake of digital transformation — and with it, IT infrastructure continues to get more and more complex. With the ever-growing use of technologies & devices across different locations, the network gets complex and leads to high management costs.
Progressive’s 24x7 NOC allows you to monitor IT network environments of any complexity and scale. Driven by best-of-the-breed tools, we offer network management services that enable maximum availability and reduced downtime risks, which makes it suitable for businesses of almost all sizes. Gain better control over all your network infrastructure through proactive monitoring, real-time response to alerts, and identification of problem sources.
At Progressive Infotech, we offer a range of 24x7 network monitoring services designed to keep your business running smoothly.
Our team of experts is dedicated to providing you with reliable solutions that help you configure performance counters and stay ahead of the game.
Our bandwidth monitoring analyses network traffic and provide you with insights that help you optimize your network performance.
Our security monitoring services help you detect and prevent security threats before they can cause any damage.
We monitor your servers 24x7 to ensure they are running smoothly and efficiently for seamless business processes.
Our application performance monitoring services help you identify and resolve application performance issues.
We monitor your cloud infrastructure to ensure optimal performance and monitor it continuously to prevent downtime.
Our device monitoring services help you keep track of all your network devices and ensure they are functioning correctly.
Progressive Infotech offers remote network monitoring services driven by a world-class 24x7 Network Operations Center that proactively monitors your network infrastructure, providing continuous visibility and uptime.
When we hear the word "upgrades," we usually think of hardware improvements. However, a professional assessment may reveal the need for additional access points (or fewer to reduce interference) or updated cabling to support faster connectivity like WiFi 6. Network upgrades can also involve developing clearer policies or updating firmware. A carefully planned upgrade can address connectivity issues and greatly improve the user experience.
Don't let recurring network failures or subpar performance hold you back. It's time to assess the health of your network and optimize your IT infrastructure through a thorough network audit. Reliable and efficient network performance is essential for maintaining productivity and ensuring smooth operations of critical functions.
Monitor network performance and usage on systems across the organization
Auto-configure and scale if more access points need to be added in the future
Assign role-based policies to identify users and control who gets access to the network
At Progressive, we are committed to helping you simplify complex network operations with our expertise in the IT Industry of over two decades. Our network monitoring solution maintains the performance of IT systems, thereby resulting in minimized or no downtime. The expert NOC team monitors, tracks, and manages your business-critical networks and functions by rapidly responding to issues and incidents as soon as they’re identified by using efficient network monitoring tools.
Experienced Professionals : Our team of experts has decades of experience in the industry and is dedicated to providing the highest level of service to our clients.
Comprehensive Solutions : We offer a range of network monitoring services designed to meet the unique needs of businesses of all sizes.
24x7 Monitoring : Our team is available 24x7 to monitor your network and ensure optimal performance.
Proactive Approach : We take a proactive approach to network monitoring, identifying and resolving issues before they impact your business.
Customer Satisfaction : We are committed to delivering the highest level of customer satisfaction, and we work tirelessly to ensure our client’s networks are always running smoothly.
Our team is equipped with the right tools to handle emergency situations and network outages and deliver 24x7 monitoring services. We have a dedicated multiple team of experts quickly identify and address issues as they arise.
Our NOC supports a wide range of network devices and platforms, including routers, switches, firewalls, servers, and storage devices. We work with our clients to ensure that their specific needs are met and their networks are fully supported.
Our NOC works closely with other IT teams within your organization to ensure seamless network management. We provide regular updates and collaborate with your internal teams to ensure that everyone is on the same page and working accordingly towards the same goals.
Yes, we offer customized solutions to meet the unique needs and requirements of our clients. We work closely with our clients to design and implement customized solutions that address their specific network requirements.
Our onboarding process is designed to be as smooth and seamless as possible. We work with our clients to understand their network requirements and design a customized onboarding plan that aligns with their systems and applications. We also provide ongoing support and assistance to ensure that our clients are fully equipped to take control of their networks.
Our NOC uses advanced monitoring tools and techniques to monitor network performance and proactively identify potential issues. We use a combination of real-time monitoring, predictive analytics, and historical data analysis to ensure optimal network performance and minimize downtime.
We provide detailed reporting and analytics to help our clients understand the performance of their networks. Our reports include metrics such as uptime, downtime, bandwidth usage, and performance trends, and are designed to be easy to understand and interpret.
Yes, our NOC adheres to industry certifications and standards, including ITIL, ISO 27001, and CRISIL BBB-. We are committed to maintaining the highest standards of quality and security in all of our services.
We have strict security and compliance policies in place to ensure the protection of our clients' data. We use advanced security measures such as encryption, multi-factor authentication, and access controls to safeguard data and ensure compliance with regulatory requirements.
Our NOC has a clearly defined process for escalating issues and providing feedback. We provide our clients with multiple channels for communication, including phone, email, and online chat, and we have a dedicated team available to address any concerns or issues that may arise.